Perpetually-curious problem solver creating accessibility-led functional design that delights.

I’m an ex-healthcare-admin designer, writer, researcher, and all-around creative. Truthfully, I’ve always been a designer, I just didn’t always know it. It’s been an adventure to get here; one that’s provided me with countless learning opportunities, endless curiosity, and unique perspectives. I am always asking questions, trying to learn new things, and doing what I can to meet both the needs and wants of the folks on either side of the design.

Highlights —

  • 4 years graphic, visual, and UX/UI design including UX research

  • 8 years health administration | focus in billing, clinical records, and SOP writing primarily in specialty practices (reproductive endocrinology, pediatric occupational/speech therapy, adolescent mental health)

  • 7 years content creation | writing, web design, social media, photography

Resume

Education

Austin Community College, Associate of Applied Science

UX Design, 2025

Visual Design, 2023

Graphic Design, 2023

St. Joseph’s University, Master of Science

Health Administration | Healthcare Ethics + Informatics

2016

Temple University, Bachelor of Business Administration

Accounting | Management Information Systems

2013

Experience

Austin Community College, Qualitative UX Researcher

Austin, TX | Remote | 2024 - Present

Austin Community College, Graphic & Visual Designer

Austin, TX | Hybrid | 2023 - 2024

Self-Employed/Freelance, Designer & Content Writer

Remote | 2013 - Present

Smarter Reality, Visual & User Interface Design Internship

Austin, TX | Remote | 2023

Josu Salts, Content Strategy + R&D Consultant

Austin, TX | Remote | 2021 - 2023

Madrona Recovery, Billing & Clinical Records Coordinator

Portland, OR | Hybrid | 2018 - 2019

Previous Healthcare Roles

Philadelphia, PA + Portland, OR | 2011 - 2018

Fun

Watching NCIS: Origins on Paramount+

Listening Vincent Lima on vinyl

Reading Invisible Women: Data Bias in a World Designed for Men by Caroline Criado Pérez

Skills

UX/UI Design, Product Design, Storytelling, Wireframing, Prototyping, User Research, User Interviews, Usability Testing, Information Architecture (IA), User-Centered Approach, Accessibility, A/B Testing, Empathy & Advocacy, Interaction Design, Design Thinking & Ideation, Journey Mapping, Writing/Communication, Design Systems, Visual Design, Graphic Design, Typography, HIPAA-compliance

Software

Figma, InDesign, Illustrator, Photoshop, Lightroom, Miro, Optimal Workshop, Asana, Trello, Otter.ai, Perplexity AI, WordPress, Excel, Squarespace, EHR/EMR (Epic, BestNotes, Therabill, eIVF)